Subaru Love Encore

Find out what your new Subaru can do for you.

As you know, vehicles today are very sophisticated. Many of our customers develop more questions after they have the car for a few weeks. Your new Subaru vehicle is engineered with advanced technology to make sure you're safe, comfortable, and entertained on every drive.

To make sure you're familiar with these features and to personalize them according to your needs, Subaru created the Love-Encore visit. You'll have a one-on-one appointment at Exeter Subaru with a Subaru Star Delivery Specialist who will answer any questions you have and help you explore and customize your vehicle's systems.

Just a few of the comments from customers who've experienced a Love-Encore visit:

"Adding this new Love Encore program just shows how much you care about your customers and how much you want them to fully experience the great things the new car has to offer and do for you. Without that program we would be lost, and it would have taken us considerably longer to learn how to do things. We didn't feel anything was missing from our experience. Did it make a huge difference, absolutely. However, it is still going to take us a little time to work with all the technology, but I am not concerned about that because we have the ability to contact Donna by text, email or call. She ALWAYS gets back to you. We completely understand when we contact her she most likely isn't going to be available right at that moment. We are not her only clients; others are also getting this training. But again, Donna ALWAYS gets back to you, we have not felt left high and dry at all! Donna is extremely pleasant and very patient. We have not bought a new car since 2012 so buying one now with all the technology was shocking and very intimidating. That is why the Lover Encore program is so important. We are extremely grateful you offer this!"

"Donna is very knowledgeable about the product and is patient in explaining the features."

"Donna first asked us what our questions were and she went through each question/answer. We had great conversations about some of the features we weren't sure about or didn't know about. After going through our concerns, she went over each of the features on the dashboard and steering wheel. We were becoming familiar with most of the features, but not everything. Never having owned a car with these computerized features, it has been overwhelming. It was great that Donna owns the same car so she had first-hand knowledge of its features. She gave us a few tips as well. We are glad we went through this process with someone who knows what she was talking about."

Contact your Subaru Star Delivery Specialist to learn more or schedule a Love-Encore visit.

Donna McDonald

Love-Encore Delivery Specialist
dmcdonald@exetersubaru.com
(603) 778-0300

The Subaru Star Delivery Specialist, Your Vehicle Technology Expert.

Once you take ownership of your new Subaru, your Exeter Subaru Star Delivery Specialist will schedule a return to the retailer for a Love-Encore visit. This should take place within 14 to 60 days from your original delivery date. This is your opportunity to ask questions about your vehicle's features and functions. With the help of the Star Delivery Specialist, you will be confident understanding how your vehicle's technology enhances your driving experience.

Your specialist will explain and demonstrate how to use the systems seen on the right, plus many more, and set them up to work best for you. You will also learn about SUBARU STARLINK™ connected services and how to enroll. Please note this process may take about 30 to 60 minutes. The Star Delivery Specialist is your go-to contact for all of your technology questions before, during, and after taking ownership.